Working within an active healthcare setting, we helped transform an aging building into a safer, more efficient, future-ready facility.
The Taylor Centre Refurbishment involved a seismic upgrade and full modernisation of a three-level commercial building in Grafton, Auckland. Levels 1 and 2 were transformed for clinical and administrative use, including nurse-call, duress-alarm, and intercom systems, along with upgraded hot-water and mechanical infrastructure. The project also incorporated roof and canopy repairs, car-park alterations, and general improvements throughout the building.
We acted as the client’s representative across the contract, supporting the project through administration, coordination, and technical oversight. Working alongside clinical design teams, hospital IT and BMS groups, and the main contractor, we ensured all works aligned with Auckland Hospital’s operational and security requirements.
Services provided
Our project management team provided the following services:
- Principal Representation and Contract Administration
- Independent Certifier and Engineer to the Contract
- Engineer’s Representative and main-contractor coordination
- Programme and risk management
- Contract compliance and variation management
- Payment scheduling and budget control
- Project Control Group (PCG) reporting
- Tenancy and stakeholder coordination
Challenges
A significant challenge emerged when seismic strengthening was instructed after the contractor had already set their programme without this additional scope. Integrating the structural works required careful collaboration between the contractor and client teams. We facilitated the re-sequencing process, ensuring the variation was incorporated smoothly while providing transparent tracking of time and cost impacts.
Working within a live hospital environment demanded meticulous coordination of seismic, mechanical, and clinical requirements. By maintaining clear communication and focused programme control, we helped turn a potentially disruptive change into a well-managed outcome.
Successes and value added
The refurbished building now provides a safe, efficient, and clinically fit-for-purpose workplace. Integrating seismic strengthening with wider upgrade works avoided duplication and minimised disruption to staff and visitors.
New air-source heat-pump technology replaced aging mechanical and hot-water systems, improving efficiency and reducing ongoing operational costs. Clinical spaces were refreshed with soft finishes and anti-ligature fixtures to support safety, complemented by nurse-call and duress systems connected to the hospital network.
Lighting was upgraded to LED with smart occupancy controls, and the facility is now fully integrated with Auckland Hospital’s BMS and IT infrastructure. The result is a resilient, secure, and future-ready facility designed to support clinical delivery while extending the building’s lifecycle.
