Every building or asset owner wants the same thing; to have an asset that is highly functional, reliable, serviceable, and maintainable, whilst maximising the useful life of the asset. Furthermore, organisations are needing to achieve this for a given level of resource and funding. As resources become stretched with budget allocations being closely scrutinised it becomes increasingly important that any operations, maintenance, servicing, and replacement costs return the best possible value.
We help our Clients work through these challenges and achieve their business objectives, by providing comprehensive Facilities Management and Asset Management advisory services, utilising the knowledge and expertise of our senior advisors who have come from industry.
We are a leading Facilities Management consultancy with a proven track record of delivering end to end procurements in complex environments. The team have developed “best in class” methodologies and templates to drive positive outcomes.
Our services include:
- Procurement strategy
- Category analysis
- Full RFx documentation
- Scope development
- Evaluation frameworks
- Evaluation and moderation
- Procurement reporting
- Implementation and transition
We can work with existing suppliers in order to understand and review the performance of their customer service, operational service delivery, financial management and performance against the conditions of the contract. The review will provide a gap analysis between the Client, the service provider and the contract, along with recommendations to bridge the gaps identified. Organisations are increasingly scrutinising the contribution of facilities management to the organisation’s overall success. It is imperative to first understand how the facilities management services are being delivered and do they meet expectations. Our team perform an orderly, objective audit to understand the FM processes and resources and compare this to expectations and external benchmarks. The audit will provide the organisation with an understanding of their current operations and what can be done to resolve any deficiencies or improve efficiency.
Our advisors sit with the design team from the early stages of design through to practical completion and eventually through the defects liability period, to ensure that facilities management principles are being considered in the design. This provides several benefits to the project including:
- A design which incorporates the requirements of the maintenance teams
- A more practical building which is highly functional whilst maintaining its aesthetics
- Lower whole of life cost due to the consideration of maintenance costs during an asset’s lifecycle
- Improved safety for both occupants and maintenance personnel
- A building which will require less time being maintained through the implementation of smart systems and the Internet of Things technology.
- Lower operational costs through the implementation of aligned service scheduling
- Asset data which is usable throughout the building lifecycle
- The ability to utilise BIM technology through the operational life of the building, not just construction
- Known operational costs during design phases
Our advisory team consist of facility management and asset management professionals who have come from industry, and thus recognise the criticality of a clear and established link between the overarching business strategy and objectives, with the asset management objectives so that the long term asset planning realises outcomes and benefits that support the organisational goals.
Once there is an established strategic line of sight between the organisation’s objectives and the long term asset planning, including a clearly defined service level, emphasis is given to developing mature asset management practices so that these objectives are realised in the most efficient manner possible. We have taken many organisations through the process of designing a more compelling asset management future, including organisations in Central Government using the All of Government Facilities Management Panel.
The Total Cost of Ownership (TCO) is conceptually fairly straightforward in that it is the estimated total costs of goods, services or construction works over the whole of their life. However, in the context of physical building assets and/or infrastructure, it can present significant challenges to arrive at accurate estimates given the scale and complexity of the initial build, as well as the complexity of operations, maintenance and servicing over the asset’s service life. We leverage the extensive experience and expertise of our cost management practitioners to fully understand the initial build cost, which we then couple with our asset management, facility management, and data analysts to develop robust whole of life cost models that allow our Clients to make both initial and ongoing investment decisions based on the best possible information.
We utilise powerful business intelligence software to analyse multiple data sources in order to provide insight into property and facility management activity. The WT Advisory Dashboard and Reporting Tool creates relationships between multiple data sources and allows you to interact with your data in the portal to better understand information.
